Christine Barrau

Hospital Administrator with over 25 years of high-level experience with non-governmental organizations of healthcare industry. Detail oriented and organized with funded projects management expertise. Seasoned operational manager with strength in ensuring high customer satisfaction.

Hospital Administrator, June 2018 – December 2021
Based full-time at Hopital Bernard Mevs / Project Medishare

Managed a 60-bed, 24-hour, Level II trauma center in complex geopolitical setting. Demonstrated proficiency in accounting operations, equipment procurement, budgeting, project management, inventory management, vendor relationships, staff management, facility maintenance and management and ensuring adequate patient care

• Acted as liaison between hospital Board members and international partners
• Built Covid-19 clinic in Collaboration with Health Ministry, UNICEF and CORE/JPHO
• Coordinated the care of mostly low-income patients in a Level II trauma center in Haiti
• Assembled and managed the resources necessary to accomplish the mission of the hospital
• Managed admissions and promoted good relations with patients, personnel and the public
• Implemented policies related to rules and regulations
• Acted as the representative of the Board in all matters concerning operations of the hospital
• Engaged the community by leading fundraising campaigns and followed-up with collected data to generates reports to donors
• Negotiated contracts with service providers for procuring hospital supplies and equipment and for maintenance of equipment and building

Executive Administrative Assistant, June 2016 – June 2018

• Assisted the CEO in all administrative functions.
• Represented the CEO in meetings with partners Haiti Tech, a technical school and Hopital Bernard Mevs / Project Medishare

Administrative Consultant, October 2013 – July 2014

• Human Resources manager for staff and consultants
• Supervised the Inventory of the Representation Assets
• Participated in administrative management of tax emption status for staff and vehicle fleet
• Worked with different units of the local Representation of IDB in charge of dispatches, logistics and maintenance, to create and maintain a stable working environment for smooth functioning of the office
• Updated and maintained personnel files
• Organized the enrollment of consultants for health and life insurance benefits

Port-au-Prince, Haiti 2009 – 2013

• Specialized as point of contact for international organizations, consulates and governmental clients looking to buy or rent in Haiti.
• Established several lucrative networks with brokers from other agencies and developed an extremely successful network of satisfied customers

Administration Director, 2007 – 2009

• Supervised the Logistics and General Maintenance sections
• Successfully coordinated the warehouse relocation
• Supervised the administrative needs of the expatriate staff including housing, flight booking, legal documentation
• Followed up on administrative related invoicing and payment authorization
• Processed terms of references for all bids related to Administration Services and Construction projects
• Successfully participated in the logistics for VIP visitors with the Youth Aids project

Human Resources Administrator and Contracts Monitoring, 2005 – 2006

• Oversaw the recruitment and screening process
• Maintained employee vacation and sick days balance report
• Processed employee contracts amendments
• Coordinated the process for the Performance Plan and Review
• Organized orientation for all new employees.
• Created, updated and maintained contracts database, tracking system and files
• Worked closely with the technical team and contracts administrator to ensure the respect of all terms of contract
• Followed up on subcontractors reports and deliverables and authorized payments

Office Manager

• Provided executive level administrative support to EVP and Finance Manager
• Planned and coordinated corporate luncheons and developed presentations for related on- and off- site meetings
• Organized the details of special events, travel arrangements, corporate agendas and itineraries
• Managed purchases, directed vendor relations, generated and maintained equipment trading record
• Processed monthly expense reports reflecting supporting documents
• Successfully coordinated the relocation of the company
• Processed accounts payable and billings
• Maintained the employees Vacation and Sick Days Balance Register

Customer Service Rep. / Charge Back Officer

• Assisted customers with their first credit card issued in the country
• Received clients contesting transactions, analyzed each case and processed the appropriate chargeback and followed up to ensure customer satisfactory
• Participated in the promotion of our services in commercial fairs
• Recruited merchants to sign up, trained their employees and assisted them when needed

Bergen Community College, NJ 1987-1988
Travel Services

Master Card University, Florida, USA May 1997
Charge Back Seminar
Visa International, Puerto Rico, USA January 1997
Charge Back Seminar
Visa International, Florida, USA June 1995
Charge Back & Arbitration Seminar

English, French and Creole